You can contact us by:
- Use the form below, or email customer.services@hsamuel.co.uk. We aim to respond to your email within three working days.
- 0800 458 1065**
- Customer Services Department, H.Samuel, Hunters Road, Hockley, Birmingham B19 1DS
For additional support and feedback go to our Twitter support page @hsamuelhelp.
If your enquiry is order-related, please have your order number and postcode ready so we can deal with it quickly.
Customer service opening hours:
- 9am – 5.30pm Monday to Friday
- 9am – 1pm Saturday
- Closed on Bank Holidays and Sundays
**Calls to this phone number are free of charge and may be recorded for training purposes