H.Samuel Jewellery and Watch Services Guide

H.Samuel – experts in the care, repair and insurance of your precious rings, jewellery and watches

Our team of skilled artisans will maintain the beauty and craftsmanship of your precious pieces so you can love them for years to come. Whether you are looking for simple cleaning to restore the shine with a diamond ring polish, want a special necklace engraved with a loved one’s name or need your quartz or mechanical watch services, cleaned and returned in full working order, H.Samuels jewellery and watch experts are in store near you ready to help.

Choose One of Our Jewellery or Watch Services

Ring Care and Repair

Whether it’s a professional clean and polish, rhodium plating, resizing, diamond and gemstone resetting and replacement, or claw and setting repairs, our in-store ring care and repair service will bring engagement ringswedding bands, and stacking rings back to their best. Our ring care and repair services include: 

  • Gold and Silver Cleaning

  • Polishing

  • Plating

  • Ring Resizing

  • Stone Replacements

  • Restoration and Repair

About Ring Care
A white gold ring with a diamond plus a scattering of replacement diamonds

Jewellery Care & Repair

Does your jewellery need a little love? From chains and necklaces to bracelets, earrings and charms, our jewellery care and repair service is on hand to mend, clean and restore the pieces you wear every day. Our jewellery repair services include: 

  • Soldering broken pieces and adding charms

  • Replacing catches

  • Fixing safety chains

  • Resetting and replacing diamonds and gemstones

  • Claw and setting repairs and replacements

About Jewellery Care
Close up of the insides of a watch being repaired

Watches Care & Repair

Trust our watch repair experts to keep your favourite timepiece ticking for longer. From a quick battery replacement and reseal to a full quartz or mechanical service, our expert team is trained by the Watchmakers of Switzerland Training and Educational Program (WOSTEP). Our services include: 

  • Battery and Reseal

  • Watch Quartz and Mechanical Servicing

  • Watch Cosmetic Repair and Adjustment

About Watch Care

Other Services

Engraving

Add sentiment to their stack or love to their layers with a personal message, hidden inscription, love note or motif for a one-of-a-kind piece that's full of meaning.

Learn More About Personalised Jewellery

Valuation

Jewellery and Watches have more than sentimental value, so why not find out what they are worth with our valuation service. Provided by an independent jewellery, watch and silverware valuation service.

Learn More About Valuation

Bespoke Jewellery Design

Create your most personal piece yet with our bespoke jewellery design service. Customise with diamonds, colourful gemstones, stylish settings, your choice of precious metals, and even an engraving. Our in-store experts are here to bring your engagement ring, eternity ring or other piece of fine jewellery to life.

Bespoke Jewellery Design

Ear Piercing

Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing earrings and get your ears pierced for free. Safety and hygiene are our top priorities.

Learn More About Ear Piercing

Gold Exchange

Got unwanted or broken plain gold jewellery you no longer wear? Bring it into our Gold Exchange Service. Our experts will professionally appraise it, and you can put its value in-store towards something new you’ll love.

Learn More About Gold Exchange

Permanent Jewellery

Permanent bracelets are designed to stay on your wrist for good. Instead of using a clasp, the chain is welded directly around your wrist, creating a seamless, continuous design.

Learn More About Permanent Jewellery