Gold Exchange at Stores Near You

Check the dates of our latest Gold Exchange event at your local store.

Turn unwanted or broken gold Jewellery and watches into something new and shiny with H.Samuel. Join H.Samuel at our gold exchange weekend event. Our experts will be on hand to appraise your unwanted gold jewellery. And you can redeem the value of your item in store for something new.

icon represents gold hallmark

We will use a hallmark or stamp to identify the metal.

icon scales to weigh gold

The gold is then weighed, and a value is attributed to each item.

icon money in hand

We will then provide you with a value that we would ‘buy’ your gold from you for.

How Does Gold Exchange Work?

  1. We will use a hallmark or stamp to identify the metal. If there is no hallmark or stamp, we will use acid testing. If you want your gold to be considered for exchange, you’ll need to complete an acid test consent form. The acid test is conducted by trained team member.

  2. The gold is then weighed, and a value is given to each item.

  3. We will then provide you with a value that we would ‘buy’ your gold from you for.

Gold Exchange FAQs

Any hallmarked plain gold jewellery, or plain gold jewellery that identifies as gold after acid testing, in any condition! 

We will use a hallmark or stamp to identify the metal. ​
If there is no hallmark or stamp found, we will use acid testing if you want your gold to be considered for exchange and we will ask you to complete a consent form. The acid test conducted by trained team member.​
The gold is then weighed, and
an exchange value is attributed to each item.​
We will then provide you
with the exchange value that we would exchange your gold for. 

Yes, Acceptable forms of ID include Photo Driving Licence with your current residential address (within date), bank or building society statement dated in the last 3 months with your current residential address, utility bill dated in last 3 months with your current residential address, credit or debit card, or HM Forces Identity Card

Eligible gold can be exchanged for new product or a gift card only and cannot be exchanged for cash

The value we give you is redeemed against a new purchase allowing you to buy a new piece of jewellery or watch.
Our team in store will help you look for the perfect new piece!
We will provide you with paperwork for you to retain showing the details of the gold we have exchanged for you and the exchange value of that gold.

We will issue you with a gift card to the exchange value of your gold to be spent within three months of your gold exchange date.

We will retain your gold for 24 hours. After 24 hours, the store will complete the exchange process, and the exchanged gold will not be able to be returned to you.