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SERVICES AT H.SAMUEL

Whether you’re looking for your dream engagement ring, the perfect gift or want to steal the latest style trend, we’ve got you covered at H.Samuel. Discover how our services can help make your shopping experience even better. H.SAMUEL Even though government restrictions in England have been lifted, safety remains our top priority as we strive to ensure the health of our customers and teams. To make sure your shopping experience is as safe, comfortable and enjoyable as possible we’ve decided to keep our in-store safety measures in place.

Here’s what to expect when you come to say hello: Keep calm and carry on with face coverings You’re welcome to visit us either by personal appointment or just as a walk-in, our store staff will continue to wear face coverings and we ask that you protect us and one another by wearing a mask too. For ease, we will provide face coverings at the entrance to all our branches.

As set out in government guidance, for our customers and colleagues in Scotland, Wales and Northern Ireland, face coverings remain mandatory unless exempt.

A lot of cleaning Our strict cleaning process will stay in place so that all our customer and staff touch points – from door handles to surfaces, products and equipment – are sanitised before and after use. There will be lots of hand washing taking place amongst staff and all our stores will remain well-equipped with plenty of hand sanitiser.

Other important information Our store experts are, of course, still available via virtual appointments if you’d prefer to shop from the comfort of your own home. Simple, book a video consultation to find the perfect gift, your dream engagement ring or to take a closer look at something that’s caught your eye.

If you have any questions or concerns at all, our Customer Service team is ready to chat by phone, email or LiveChat.

Thank you for your continued support and we can't wait to see you all very soon.

Click & collect

CLICK & COLLECT

The easy and simple way to pick up your order.

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Express delivery

EXPRESS DELIVERY

Receiving your order has never been quicker.

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Appointments

APPOINTMENTS

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Interest free credit

INTEREST FREE CREDIT

Helping spread the cost for your perfect piece, with interest free credit for up to 3 years.

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Virtual try on

VIRTUAL TRY ON

Discover your signature style in the comfort of your own home.

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Shop safely

SHOP SAFE

We’re here to make your shopping experience as secure and happy as can be.

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