Shopping at H.Samuel
Ways to shop
In-store
When you visit any of our nationwide network of stores, you can be sure you will get helpful, friendly service from our staff. To find your nearest H.Samuel store, go to our store finder. Please note that online orders cannot be delivered to stores in Eire or the Channel Islands, and items ordered online cannot be returned there.
Online
You can buy a huge and exciting range of jewellery from our website - rings, necklaces, watches, bracelets and gifts, and choose from fashionable brands such as Guess, DKNY, Fossil and Diesel. See Ordering online is easy for more details of how to place an order.
Ordering online is easy
1) Find what you are looking for:
- Search by stone type, material, brand, price etc
- Read our fashion features and update your jewellery wardrobe
- Look at product recommendations on our homepage and across the site
2) Make your selection:
- Read our product descriptions
- Check the price
- Check it is available to buy online
3) Add it to your basket:
- Check your order details are correct
4) Buy it online:
- Fill in your personal details
- Tell us where you want it delivered
- Enter your payment details
5) Review your order.
Diamond promise
10 year diamond guarantee*
Select diamonds with confidence and enjoy the benefits of the H.Samuel 10-year diamond guarantee.
*Your legal rights are not affected.
Save 10% on your wedding rings
When you buy your engagement ring at H.Samuel, we offer you a 10% saving on your wedding rings with us. This offer is available in-store only, so please ask staff at your local H.Samuel for more details.
Our lifetime cleaning promise
H.Samuel promises to clean and inspect your diamond jewellery annually, free of charge, at any store. Please bring along your Diamond Privilege Card.
Shopping for children
Children’s jewellery — important information
In order to get the best use from our products please be aware of the following:
- Our jewellery is not designed or intended for children under 36 months because of small parts, with the exception of expander bangles.
- Do not allow children to put jewellery in their mouth.
- Jewellery must not be worn whilst sleeping or playing sport.
- A children’s item will need to be replaced as a child grows. Do not allow a child to wear an item which is too small.
- Earrings are not designed for use whilst a wound is healing. For example after having their ears pierced.
- Earrings must be cleaned frequently; use warm water and mild detergent, then rinse thoroughly with warm water and dry using a clean soft cloth or tissue.
- Exercise caution when pushing the earring scrolls (butterflies) onto the stems; scrolls pushed too hard against the earlobe may become embedded.
- Plastic scrolls will be provided free of charge (in store only), please ask when purchasing children’s earrings.
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