Get in touch with nature with this stunningly unique sterling silver tree of life design pendant featuring an intricate design that makes it the perfect everyday accessory.
Returning online purchases
If you’ve changed your mind about keeping your purchase, please return it in its original condition we’ll exchange or refund it.
You can return items to us by post free of charge within 30 days via Royal Mail and you will be refunded to the payment method you used to place the order.
Variation to refund policy for items purchased with Clearpay
We are unable to issue refunds in store where Clearpay was used as payment online
If you have changed your mind, you can return your Clearpay purchase free of charge by post for a refund via Royal Mail Royal Mail Website
Return to a UK store
This is the quickest way to return items. You can also exchange any unwanted items at your local store.
Order and paid for next day delivery service. Samuels used DX Delivery. NEVER saw the item as their delivery service is autocratic with NO WAY of modifying or giving instructions. Even arranged for neighbor to receive but they refused to leave it and made no attempt to ring me to confirm it was OK. Their telephone number is a con as it eventually says it is not in so use website. Website agent interaction frequently "no agent available". Emails answered upto 48 hours later. Such a pity as for all I know the actual necklace was good.
I ordered this online as an 80th birthday present for my mum. It arrived quicker than expected and in a presentation box which I was very pleased about. However, the actual pendant was much smaller than I had expected. I had looked at the first dimension on the website, the height size, and assumed it was the height of the pendant when in fact it was the height of the pendant plus the clasp that attached it to the chain. The width size, which I hadn't looked at, is actually the size of the pendant. Unfortunately, too small for my mum so I am having to return it.
Not like the preview. The virtual app led me to believe it would be a lot bigger and less delicate. It looked like a longer chain on the app also. The chain is so short like a choker. Wouldn't suit a child either as it's such a delicate chain.
The recipient of the necklace liked it but I feel it was was smaller than expected (dainty). I do not believe the chain necklace will survive accidents but luckily the ring it goes through is large enough for it to be replaced. The whole product was a lovely silver. The service provided by H Samuel was great and it arrived when expected.
Necklace has a nice look and feel to it, not tried on as it is a present so fingers crossed!
Nicely packaged but was smaller than I expected a pendant around size of 5 pence piece
A beautiful necklace for my mums 50th from my daughters! I ordered a gift box which came damaged but once I emailed customer services they sent me a new one straight away! Great customer services
It's a nice pendent and tiny than it looks on the website, so that chain is also very slim. I had to return it as the matching earing set was ordered but order was cancelled due to they are being out of stock.
Perfect! Beautiful dainty silver chain, and the size of the charm was exactly as I envisioned. Will be wearing this on the daily!
Very pretty but disappointed. The chain is very fine and I wonder how robust it will be.
I paid extra for packaging and I also wrote a note, it seems very rushed and was slightly damaged and the note was wonky and not great. The product is lovely though. Would not be paying for gift wrap again however.
Lovely quality chain and pretty pendant. Can't fault it. Well presented in a nice box. Love the website and the speedy and free delivery too. Bargain at 19.99
If you don’t want an enormous pendant this is for you very nicely finished no sharp edges finished a delicate 18 inch chain
it is smaller than I thought but still beautiful. An ideal gift for my friend who is retiring these next coming weeks
Smaller than expected but a lovely little necklace will keep it
Ordering easy, delivery prompt, item was lovely just what was needed fo an advent calendar gift
I had one of these bought for me as a gift last year and never take it off. So I purchased this as gift for a family member. Lovely quality item at a great price. Would highly recommend.
Lovely product, well made and arrived, quicker than expected. Would recommend.
The necklace itself is lovely. Comes in a nice gift box. As it was a present for my mum I paid extra for the personalised message thinking this would be on the inside of the box. However it was just printed on a sticker and put on a plain piece card!
Bought as thank you gift for granddaughter.Wonderful value for price I paid .
the chain is very easily tangled, but the pendant and necklace are really beautiful and understated
A beautiful necklace that can be worn every day. Very lovely which I thoroughly recommend.
Excellent choice of item either for yourself or a gift, I wear mine all the time and bought one for my friend as she always commented on mine. A great purchase at a bargain price
This pendent is simple with a subtle meaning to it. It has a nice almost silky feel on the necklace and hangs nicely.
I bought this for my boyfriend, and wasn’t sure whether it was for men or unisex but it’s so delicate and has no jewels so perfect for both genders and he loves it!
The necklace was good value for money, and there was nothing wrong with it. But when I went to the shop, I liked a more expensive one which was on display, so I paid the extra £32 and was extremely happy with my purchase.
I love this necklace and it's actually my 2nd one. I lost the 1st one as I was required to take it off to do an activity and was absolutely gutted so I bought a 2nd. I get lots of comments of how nice it is, I'm always asked where I bought it. I would absolutely recommend it as a gift or a treat for yourself you will not be disappointed.
Very well presented, good quality pendant and chain. Great value for money, what's not to like!
Beautiful design. A little smaller than expected which suits it more. Delicate pendant and chain.
Excellent Quality necklace, lovely lightweight chain with plenty of length. Smaller than expected but very intricate detail.
Bought as an extra xmas gift for my 28 year old daughter. Needed to be up to £20. I wasn't sure if she would like the sterling silver pendant but she sent me a photo of herself wearing it at work and said she loves it.
The necklace and pendant is lovely! The only thing I would say is that the chain was quite thin. Other than that it was gorgeous and great value
Ordered this for my adult daughter, had to return it as the size is more suitable for a child. Lovely, quality item nonetheless and customer service was excellent.
I got this for my mum for Christmas and she loves it, they came quick when I ordered them and she has worn it everyday so far. She has wanted it for ages and now she finally has it she is not disappointed at all and is very happy with the quality of it. Would definitely recommend
I bought this as a gift. The recipient was very pleased and it looked more expensive than it cost.
I brought this as a present for a good friend who has just lost her mum,i had no idea what to buy her so thought what a lovely gift to give her.I am sure she will like it,it was smaller than I thought it would be,but all the same well worth the money and it was delivered on time free p&p too.
These are hard to find in jewelers, but I always now I can get them from here, there good genuine and last, they are reasonably priced and near my home, good on you HSamuel keep them going xxx
Bought this as a present for my sister and she loves it. It looks much more expensive than it was and is briliant quality.
This necklace was simple and elegant. The delivery was nice and fast.
I bought this as a gift for my friend for her 16th birthday. It was good value for money and I would buy this product again if looks very elegant and Sophisticated. The packaging makes it look very expensive. It is very detailed and the stearing silver is very pretty and looks expensive. Overall I would recommend this product.
Perfect gift for my mother was a lovely present and e was very happy. Excellent quality
I am very happy, it was good choice. I will recommended
The chain is way too delicate for active lifestyle. Didn’t event try to wear it as changed to more solid one straight away.
Although the detail on the pendant is good, it's really small and the chain is so fine and delicate that I would constantly worry about it breaking.
I am so pleased with my tree of life silver necklace. The necklace is good quality, it sits very well around the neck and looks lovely. the Necklace looks elegant ,is suitable for all ages and has a comforting ,calming feel about it. I highly recommend this product. If you want to remember someone special, this is the one!
Bought 3 of these for nieces, they loved them, and they were on 3 for 2 so happy days!
Very pretty necklace and stands out when wearing. Great for all occasions and special ones too. Chain is at a great length and is durable. The pendant is all very good for detail
Very pleased with this purchase,excellent service from h.Samuel.product is of lovely quality,
The product was beautiful and the service was first class
Bought this for my fiancee for a stocking filler for Christmas.
Its pretty and cute but the chain is so flimsy that it breaks easily. I've had this necklace since December and the chain has already broken.
I was looking for a silver tree of life that was smaller. This was perfect. Bigger then a 5p coin. It was pretty. Chain not extremely fine. Thought it was good value for money.
My mum had been asking for something similar to this for a very long time. I found this necklace very dainty and the perfect size pendant. Roughly the size of a 1p coin.
This is a beautiful bangle looks a lot more expensive than it is .... defo worth the money.
I loved the design of this product. Unfortunately I lost it not long after receiving it, it must have come undone. I'm very saf
I brought this necklace for my daughter for a Christmas present, she loved it but unfortunately the chain broke after just 2 weeks.
Amazing quality and meaning. A really special gift to buy for someone or even for yourself, I have purchased the tree of life products in the past and this is one of my favourites
This necklace is very delicate and looks very beautiful.
I LOVE this necklace and would definitely recommend. Slightly smaller than I expected but beautiful to look at, well made and fabulous value for money. Fast delivery, no issues. Couldn't fault anything. Awesome.
Beautiful design. This necklace made the perfect gift.
The pendant is smaller than I thought it would be when I ordered it online but it is very nice anyway plus iit was half price so was definitely worth buying.
Smaller than expected but good price. Would have been disappointed if paid full price
This was a beautiful gift bought for my daughter, she is delighted with it and at such a great price.
Such a lovely piece! And it came so quickly. I’m please with this and would happily buy from H Samuel again! Yeah
Beautiful necklace ... happy customer... fantastic value
The necklace made a perfect Christmas present it looks great too ! I would recommend this to anyone looking for a great value for money quality necklace.
This product was a great gift for my younger sister, she loved the gift and described it as if “It was a new piece to my heart”. It has an elegant touch to it and presents it as a very displayable item. Since it’s relating to nature it gives a joyful meaning to what the product is trying to show toward potential buyers. When I was looking for a gift for my sister I didn’t want to spoil her, but wanted to show her love. So I got her the “Tree Pendant” because it shows beauty and shows not everything needs diamonds to be pretty. I wanted to be a good role model and a great older sister. That’s why this product is the best choice :)
Bought 4 tree of life necklaces for my daughter's they loved them ordered them online was half price plus the girl in the store put them all in boxes i was well impressed and my girls were over the moon thankyou H Samuels
Bought this for my nan who loved it. Good quality.
Great gift all receivers were happy with product and quality
This was a Christmas present for my sister and I was very pleased with it, it wasn't tacky or too big but a lovely present which she was very pleased with
Purchase necklaces which has not all been received as yet. No response in emails. Be careful when ordering. I won't be making anymore orders with hsamuel.
This product is very beautiful. I love it. It’s small and cute. I would highly recomment it. It would be a great present.
Purchased for my partner as a stocking filler. Looks lovely, packaged well and delivered quickly. Looking forward to seeing a smile when she opens it. Thank you!
Very small for adult wearing. Excellent quality and design. Ideal for children to wear.
Had to return, still awaiting refund. Quality thin and poor. Unsuitable as gift.
I brought this for my mum as a birthday gift and she loves it very happy.
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