Returning online purchases

If you’ve changed your mind about keeping your purchase, please return it in its original condition we’ll exchange or refund it.

You can return items to us by post free of charge within 30 days via Royal Mail and you will be refunded to the payment method you used to place the order.

Variation to refund policy for items purchased with Clearpay

We are unable to issue refunds in store where Clearpay was used as payment online

If you have changed your mind, you can return your Clearpay purchase free of charge by post for a refund via Royal Mail Royal Mail Website

Return to a UK store

This is the quickest way to return items. You can also exchange any unwanted items at your local store.