What are cookies?
A cookie is a small text file that is stored onto your computer when you visit certain web pages. At hsamuel.co.uk we use cookies to keep track of what you have placed in your basket and make sure we still have your details when you return to the site.
What do cookies do?
For you to get the best of the online shopping and personalised
services available on hsamuel.co.uk, your computer, tablet or
mobile phone will need to accept cookies. This is because we can
only provide you with certain personalised features by using them.
To order products from hsamuel.co.uk you will need
to have cookies enabled on your browser - see the section on
Managing your Cookies. If you don't enable cookies you will still
be able to browse the site and use it for research purposes, you
just won't be able to put products in the basket or purchase them.
Most web browsers have cookies enabled, but see Managing cookies
for help to turn them on should you need to.
What is stored on cookies?
At hsamuel.co.uk we do not store personally identifiable information such as credit card details in the cookies that we create. We do, however, use encrypted information gathered from them to help improve your experience when visiting our website. For example, cookies help us to determine relevant products to show you when you are browsing or help us identify and resolve errors.
Where do cookies come from?
Most of the cookies on our site come directly from hsamuel.co.uk. However, we also have relationships with authorized, carefully selected and monitored suppliers who may also set cookies during your visit. These cookies will be used for remarketing purposes, which means that you will be shown different products and services based on what you appear to be interested in when you are browsing. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).
| Cookie source | What the cookies are used for |
|---|---|
| Coremetrics Analytics | These cookies are used to analyse customer activity and shopping habits to allow us to improve the shopping experience and products that we offer. Data captured includes search engine referral, affiliate referrals, traffic driven by banner ads or other promotions, visitor navigation around the site, popular pages, which items are placed in shopping carts and which are abandoned, conversions and what purchases were made. We may also receive certain technical information, such as the visitor's browser version and operating system. |
| Coremetrics IO | This allows us to see what products customers are interested in, or have purchased so that we can show them similar products when they browse our website. |
| Coremetrics LM | Allows us to see what products customers have viewed or purchased. |
| Maxymiser | From time to time we will test different versions of our website to improve the user experience. This cookie ensures that a customer sees the same version of the website each time they visit. |
| Google Adwords Yahoo MSN |
These cookies are used to analyse the performance of online advertising. |
| Awin/Buy.at OMG Next Tag My Things |
Measuring sales for third party vendors. No customer info held bar IP address. These cookies allow us to track the sales made through 3rd party vendors who may offer you deals or cashback. |
| Signet Cookies | These cookies remember a reference to your shopping basket so that you can leave and come back again and the items you had in your basket will still be there. They also control how often you see pop unders and help us to tell how often you visit the site. |
Why do I need to know about cookies?
We are offering you this information as part of our initiative to comply with recent legislation and to make sure that we are honest and clear about your privacy when using our website. We are also working on a number of other privacy and cookie related improvements to our website to ensure that you have the safest and best experience whilst visiting our website.
Managing your cookies
The cookies do not store sensitive information such as your name, address or payment details they simply hold a 'Key' that, once you're signed in, is associated with this information. However, if you would prefer to block or delete cookies from hsamuel.co.uk, or any other site, you can use your internet browser to do this. Every browser is different, so look at the Help menu on your browser, or your mobile phone's manual to see how to reset your cookie preferences. If cookies are not enabled on your computer your shopping experience will be limited on hsamuel.co.uk. You will be limited to browsing and researching and will not be able to add a product to the Basket or complete a purchase.
To enable cookies
If you're not sure of the type and version of web browser you use
to access the Internet:
For PCs: click on 'Help' at the top of
your browser window and select the 'About' option
For Macs: with the browser window open,
click on the Apple menu and select the 'About' option
How to check cookies are enabled for PCs
Google Chrome
- Click on 'Tools' at the top of your browser window and select Options
- Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
- Now select 'Allow local data to be set'
Microsoft Internet Explorer 6.0, 7.0, 8.0
- Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
- Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
- Settings above Medium will disable cookies
Mozilla Firefox
- Click on 'Tools' at the top of your browser window and select Options
- Then select the Privacy icon
- Click on Cookies, then select 'allow sites to set cookies'
Safari
- Click on the Cog icon at the top of your browser window and select the 'Preferences' option
- Click on 'Security', check the option that says 'Block third-party and advertising cookies'
- Click 'Save'
How to check cookies are enabled for Macs
Safari on OSX
- Click on 'Safari' at the top of your browser window and select the 'Preferences' option
- Click on 'Security' then 'Accept cookies'
- Select the 'Only from site you navigate to'
All other browsers
We support all the browsers listed above but for all other browsers please consult your documentation or online help files.
Third-party cookies
You may notice that some cookies are not related to hsamuel.co.uk. When you visit certain pages with embedded content from third parties, you may be sent cookies from these websites. We do not control these cookies so we suggest that you check the third-parties websites for more information about their cookies, cookie policy and how to manage them.
Further information about cookies
If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window - please note that we can't be responsible for the content of external websites).