Customer Services

Customer services

Shopping at H.Samuel

Gift cards & eGift cards

The H.Samuel Gift card is the perfect way to treat someone special.

Add any amount to your Gift card from £10 to £200, in £10 increments.

Buy up to five Gift cards online, in one order, with a maximum value of £200 across all cards.

Already have a Gift card or eGift card?

A Gift card may be used as part or full payment online or in store. For online purchases you will need to check the Gift card box on the checkout page to enter your card details. Your Gift card(s) may be used along with other payment methods. You can use up to 2 Gift cards and/or insurance replacement cards combined per order.

How to top up your Gift card

Gift cards can be topped up in any H.Samuel store. Just present the card to the sales associate and inform them of the amount to be added.

Check the balance on an existing Gift card

Checking your eGift card balance

The balance outstanding will be displayed on your eGift card certificate sent to your email address on purchase. If you have any queries relating to the balance or general enquiries about your eGift card, please contact the customer services team at the original point of purchase.

Purchase a Gift card Purchase an eGift card