Customer Services

Customer services

Services

Engraving

Add a personal touch by having a piece of jewellery or a gift engraved in a choice of modern or traditional fonts.

Whether you are celebrating an engagement, birthday, anniversary or simply saying thank you to a friend or your wedding guests, engraving adds an unforgettable personal touch to a gift.

If an item is suitable for engraving, there will be a tick box on the product information page which says "engrave this item". If there is no tick box, the item cannot be engraved.

How much does it cost?

You can have the message of your choice engraved as long as it fits on the item you've selected. The cost of engraving and a maximum character limit are shown below the product description on the product page. Therefore you can check the price and message length without any commitment. Here is a guide to our prices:

Engraving costs £21 for engraving the inside of a ring, and £16 for all other engravable products. It may take between 3 to 8 working days to get your product engraved and despatched from our warehouse, dependant upon your chosen delivery method.

What are the delivery options?

Engraving orders can take between 3 to 8 working days to be processed and despatched dependant upon your chosen delivery method, therefore customers should allow for this additional time on top of our usual delivery times.

  • Standard delivery is available on engraving orders of under £149.
  • Next Day delivery is free on orders of £149 or more and will be automatically upgraded. Next Day delivery is not available for engraving orders under £149.
  • Free delivery to store is available on engraved items.
  • Yodel Neighbourhood courier service is not available on engraving orders.
  • Expected delivery times are not shown in the delivery options page during checkout for engraving orders.

Some more FAQ's

Can I have gift packaging?
Engraved items can be gift packaged, however we do not offer greetings cards with an engraved order.
Can I have more than one engraved item in my order?
If you want more than one engraved item you will have to place separate orders for each item you want engraved.
Can I have an engraved item and a non-engraved item in the same order?
You will need to place separate orders - one for the engraved item and one for the non-engraved item. This is because it takes between 3 to 8 working days for your engraved item to be despatched but just 2 to 3 working days for the non-engraved item to be despatched.
Can I return engraved items?
Engraved items cannot be returned unless the product is faulty. Please see our returns & exchanges section for details.
What if the engraved message on my item is incorrect?
The message that you type during the checkout process is the exact message that will be engraved, so please ensure that what you have typed is correct and does not have any errors.

Have fun and tell a loved one how you feel

Engraving is a fun way to say it a little bit more and add a little personal touch to your gift, so have fun, express yourself and give an unforgettable gift.

See all our engravable items.