Customer Services

Customer services

Help Centre

Shopping for children

Children’s jewellery — important information

In order to get the best use from our products please be aware of the following:

  • Our jewellery is not designed or intended for children under 36 months because of small parts, with the exception of expander bangles.
  • Do not allow children to put jewellery in their mouth.
  • Jewellery must not be worn whilst sleeping or playing sport.
  • A children’s item will need to be replaced as a child grows. Do not allow a child to wear an item which is too small.
  • Earrings are not designed for use whilst a wound is healing. For example after having their ears pierced.
  • Earrings must be cleaned frequently; use warm water and mild detergent, then rinse thoroughly with warm water and dry using a clean soft cloth or tissue.
  • Exercise caution when pushing the earring scrolls (butterflies) onto the stems; scrolls pushed too hard against the earlobe may become embedded.
  • Plastic scrolls will be provided free of charge (in store only), please ask when purchasing children’s earrings