Customer Services

Customer services

Delivery & Returns

Engraved items and Personalised items

If you choose to have your order engraved, it can take between 3 to 8 working days to be despatched dependant on your chosen delivery method. In most cases it won't take this long but please do add an extra 8 working days to the expected delivery lead times shown above to avoid disappointment.

For personalised jewellery orders, it can take between 14 to 17 working days to be despatched.

For Personalised Gift items the lead time is quoted per product. The delivery date will depend on the delivery method chosen but the expected delivery date will be stated in the basket.