9ct White Gold 1/6 Carat Diamond Solitaire Ring is rated
Rated 2 out of
Beautiful ring but design flaw!!
Bought this ring in September 2012 as an engagement ring. Fell in love with it as soon as I saw it. Loved the design and hadn't seen anything like this before. Thankfully my husband got insurance on the ring. 3 times the ring was repaired due to stones falling out. After the 3rd repair, another stone fell out about a month after the last repair. I took the ring back and the store agreed that it wasn't worth getting it repaired a 4th time as the repairs were now starting to cost more than what we had paid for the ring. It was suggested I either replaced the ring with the same design or go for something else. The store manager suggested I look on their website and read the reviews for this ring to see whether other people had experienced the same problems as me or whether it was just my ring? I'm glad I checked the reviews first before doing a straight swap as after reading other reviews it's quite clear that there are problems with the design and stones falling out. I have since exchanged my ring for a completely different design and cannot fault H Samuel for the way they dealt with my claim on the insurance.
Date published: 2017-04-11
Rated 5 out of
Absolutely adore my engagement ring! So pretty and had so many compliments on it too. Also incredibly impressed at my fella's choice and getting the right size. Overall incredibly satisfied.
Date published: 2016-11-21