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Engraved Crystal Wine Glass

Product code: 1438263
2 stars rating
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Reviews 2 stars rating

Engraved Crystal Wine Glass is rated 1.7 out of 5 by 3.
Rated 2 out of 5 by from This product was not as described The crystal wine glass j ordered was requested to be personalised for a 50th Birthday, when it arrived it was not done how I had asked, the personalisation that had been done was right at the top of the glass and looked cheap, and in my thoughts I was disappointed as I could have gone to any ordinary card shop to get a glass the same but cheaper, because of this I couldn’t actually give her the glass as a birthday present due to the lack of quality
Date published: 2018-04-27
Rated 1 out of 5 by from Don’t bother! I ordered this for a friend’s leaving present, unfortunately most of the engraving had been missed out. I phoned customer services who were very helpful and asked for a photo. I was then asked to reorder and tell customer services exactly what I wanted engraved so that they could clarify with the engravers, so the same mistake wasn’t made again. I received it the next day and EXACTLY the same thing had occurred! By this time it was too late to rectify the problem and I had to get my friend vouchers, which was a real shame. Not something I’d expect from a well known company like H Samuel. I just hope these issues were addressed properly so that it doesn’t happen again with someone else!
Date published: 2017-11-03
  • y_2018, m_5, d_22, h_18
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.8
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_3
  • loc_en_GB, sid_1438263, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hsamuel

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