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Engraved Crystal Wine Glass

Product code: 1438263
1 stars rating
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Reviews 1 stars rating

Engraved Crystal Wine Glass is rated 1.5 out of 5 by 2.
Rated 1 out of 5 by from Don’t bother! I ordered this for a friend’s leaving present, unfortunately most of the engraving had been missed out. I phoned customer services who were very helpful and asked for a photo. I was then asked to reorder and tell customer services exactly what I wanted engraved so that they could clarify with the engravers, so the same mistake wasn’t made again. I received it the next day and EXACTLY the same thing had occurred! By this time it was too late to rectify the problem and I had to get my friend vouchers, which was a real shame. Not something I’d expect from a well known company like H Samuel. I just hope these issues were addressed properly so that it doesn’t happen again with someone else!
Date published: 2017-11-03
Rated 2 out of 5 by from Over priced crystal wine glass Whilst the product is of fairly good quality. The product is over priced. It was a present and is a nice gift BUT the price and gift box should be reviewed.
Date published: 2017-05-23
  • y_2018, m_3, d_21, h_22
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  • loc_en_GB, sid_1438263, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hsamuel

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