Gold Buying by H.Samuel - Terms and Conditions
Do you have gold jewellery that you never wear or that is broken? Then, we will turn your unwanted gold into cash which you can turn into new jewellery or a watch.
What we buy
What will we buy?
If you have gold in any condition, even if it is tangled, broken or has missing stones, we will buy it. There is no need to clean or sort items before sending. Simply send your gold to us and we will value it, offer you a price and send you a cheque.
See below for a list of what we will buy…
We will buy:
- Precious gold from 9 carat up to 22 carat
- White, yellow and rose gold
- Necklaces, bracelets, chains, pendants, lockets, crosses, crucifixes etc
- Rings (not stone-set)
- Earrings (singles or pairs), loose earring backs and body jewellery
- Cufflinks, tie pins etc
- Hallmarked and un-hallmarked gold
- Broken, damaged, tangled and rings with no stones
- Gold purchased abroad
What won't we buy?
Unfortunately, there are some things that we don't buy. We will not buy a gold ring set with a gemstone, diamond or cubic zirconia, any other precious metals, new jewellery or watches.
See below for a list of what we won't buy…
We won't buy:
- Gold plated jewellery
- Platinum
- Silver
- Stone set jewellery (eg diamond rings)
- Coins, bars, ingots, sovereigns and kruggerands
- Watches
- New items or items that appear new (eg price tagged)
- Dental gold
When we receive your jewellery
Our trained experts will test your items using specialist equipment and will then contact you with a price.
If you have an item and you are not sure if we will buy it, please call our customer services team on 0845 609 2000.
Request a pack
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